Walmart to land its first e-commerce course

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PLAINFIELD, Ind. (Inside INdiana Business) – Walmart Inc. is preparing to graduate the first cohort of students from its Fulfillment Center Training Academy on Thursday, which is located in the company’s ecommerce distribution center in Plainfield. While the retailer has more than 200 training academies nationwide for its retail stores and several for its distribution centers, this is the first academy opened specifically to train managers and supervisors who work on e-commerce processing sites. More than 80 Walmart employees will graduate on Thursday.

In an interview with Inside INdiana Business, Walmart’s vice president for learning in the United States, Andy Trainor, said that FC Academy is all about teaching a set of technology skills as the retail business evolves.

“It’s really about making sure our associates are comfortable and confident in the job they have and that they have the skills they need not just to do what they’re working on today. , but also to be ready for the changes to come with this as quickly as possible. technology is changing, ”Trainor said.

Trainor says the new Plainfield Training Academy will equip distribution center managers to succeed in their current roles and familiarize them with the ever-changing technology Walmart is instituting in the supply chain.

“We have been very deliberate in making sure these training locations are in an active location. One of the things that we are very proud of is that any facility that we choose to be an academy has to be up and running and a very well managed site. Because we want associates, when they come in to train, to see the right way to do things, ”Trainor said.

Trainor says the duration of the training ranges from three days to several weeks, depending on the area of ​​the business supported by the managers.

“We are convinced that continuing education is a key element of our growth. Our associates are a number one asset in making sure they understand and have the skills they need not only for today but for the future so that we can all grow together and serve the customer better is our goal. number one, ”Trainor said.

Trainor says the Plainfield FCA is the company’s first, but plans to open several more in the United States as the company builds additional distribution centers.

“We think it’s important to take them out of the day to focus on training and getting the skills they need, and then come back and train their associates as well on what they’ve learned,” Trainor said. .

Walmart in September 2020 announced plans to build a 2.2 million square foot distribution center in Hancock County. The facility, south of McCordsville, would allow the company to expand its e-commerce operations for both its own online inventory and for its third-party order fulfillment business, Walmart Fulfillment Services.

Inside INdiana Business is an information partner of ABC21. A weekly program is broadcast every Sunday at 11 a.m.


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