Access Bank unveils campaign to fight online banking fraud


Access Bank Plc, Africa’s largest retail bank, has launched an awareness campaign to educate customers on the steps they can take to protect themselves against online banking fraud.

The campaign, whose theme is ‘Banks Don’t Ask’, focuses on three key activities that are behind most incidents of fraud in Nigeria, phishing, SIM card fraud, counter fraud machines and point-of-sale fraud.

From all indications, the rates of phishing, SIM card fraud, ATM fraud and point-of-sale fraud in the country have tripled in recent years. In addition, the sophistication with which these activities are carried out has evolved, making unsuspecting customers very susceptible to these criminal activities.

Access Bank Retail Banking Executive Director Victor Etuokwu said that “in recent years there has been a significant increase in the rate of internet and technology fraud.” He added, “We want to make sure that our customers are not only protected, but that they are also aware of the tactics employed by scammers.

“Access Bank will never ask for personal banking information such as your 16-digit card number, password, PIN, BVN, CVV or one-time password (OTP). Thus, clients are also advised to never share this information with anyone, even if they claim to belong to the Bank, ”he added.

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